I Was Just a Complete and Total Asshole
I knew that the old Terry was still around. I just hadn’t seen or heard from her much over the last year or so. Here and Present Terry has been too sick to invoke Ghetto Terry. But boy oh boy did that trick come out in force today. She’s cooler. Smoother. But she still gets her point across. Now she just doesn’t pull out the Hammer of Thor to do it.
My Jeep has been in the shop for 6 weeks now. It could be seven at this point. Doesn’t everyone stop counting by week 5 anyway? The transmission needed to be replaced. Ouch. Okay. Still cheaper than buying a new-to-me-car. The first one that was shipped to the shop was garbage so My Guy sent it back and told them to send another. We’ve been waiting ever since.
He says every time he calls up there, NY, he gets a different person with a different answer. So when I talked to My Guy today I told him to give me the contact information to the parts place in upstate NY. The first call some rude ass dude answered the phone, said he didn’t know anything about it, and then left me on hold while he “went to go look for someone”. After five minutes and 15 seconds, I hung up and called again.
This time I got this lovely man named Phil. I calmly explained to Phil what was what. He finally admitted the truth. They never had the part apparently. But it had come into their possession today and would have it here Monday no later than Tuesday. I asked Phil if he were a man of his word. He said he was and he personally would handle it.
Phil all but Pinky swore it would be taken care of. Then I told Phil I was a woman of my word and here was what was going to happen if the part wasn’t here by COB Tuesday. I am filing a report with the Better Business Bureau (BBB). I went on to explain to him that I had been patient enough; that it had been weeks now; that my mechanic had been lied to repeatedly by his co-workers; and that I had had enough.
Then I played the 9/11 card.
Now ask me if I give a shit.
I knew as a New Yorker that would be the gut punch he and his company clearly needed. I told him that I was lucky to have survived and now have tons of doctor’s appointments, none of which I have been able to go to for well over a month because my Jeep was waiting for a part that they clearly didn’t have.
Hopefully, this will get them to get the lead out of their asses and get me that damn part. In the meantime, if you’ll excuse me. I need to get on the BBB site to file a report against the asshat that sold me the piece of shit in the first place.